Return and Refund Policy for Digital Tactics
Last Updated: [Date]
Thank you for choosing Digital Tactics for your digital marketing consultancy needs. Our Return and Refund Policy outlines the terms under which you may return products or request a refund for our services.
1. Digital Services
a. Refund Policy
Due to the nature of digital marketing consultancy services, refunds are generally not provided once the service has been delivered. However, we are committed to customer satisfaction, and if you are dissatisfied with our services, please contact us at [contact@digitaltactics.com], and we will review your concerns on a case-by-case basis.
b. Cancellation of Services
Clients may cancel ongoing services at any time by providing written notice. Prepaid fees for canceled services will be refunded on a pro-rata basis, minus any work already performed.
2. Products
a. Digital Products
We do not sell physical products. Any digital products, such as e-books or downloadable resources, are non-refundable once the download is initiated.
b. Third-Party Products
If Digital Tactics facilitates the purchase of third-party products or services on behalf of the client, the return and refund policies of the respective third-party vendors will apply. We are not responsible for the policies of these vendors.
3. Refund Process
If you are eligible for a refund, we will process it within [number of days] from the date of the refund request. The refund will be issued using the same payment method used for the original transaction.
4. Contact Information
If you have questions or concerns about our Return and Refund Policy, please contact us at [contact@digitaltactics.com].
5. Changes to the Policy
We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on the website.